Technical Support Analyst

Date Posted
July 10
3rd Line Support
Application Support
Windows Server
Job Type
Contact Name
Megan Robertson
Contact Number
01865 784336

• Life Assurance
• Income protection
• Private medical – BUPA
• Private medical, dental & optical – cash
• plan
• Travel Insurance
• Online training


An exciting opportunity has arisen for a Technical Support Analyst to join a market leading software house. Joining a highly talented teams of Engineers, you will provide 3rd line support to a wide customer base, troubleshooting Software, Desktop and Network issues.


What will I be doing? 
My client has developed a suite of software products used within the education sector and they’re seeking a technically curious Engineer to support, diagnose and troubleshoot complex issues.


About the company
This is an excellent environment offering technical challenges and lots of variety. My client also offers an excellent working environment, they invest heavily in their staff and are committed to employee training, providing you with a perfect platform to excel in your career.


The ideal candidate will have… 
• Experience providing 3rd line technical support covering Software, Desktop and Networks
• Knowledge of Microsoft Windows Servers
• Experience with SQL
• Knowledge of Firewalls and TCP/IP routing protocols


So what’s next?
If you think this role is a good fit for you, please apply below and I will be in touch with you shortly to discuss the role further.


Alternatively, if you’re not ready to apply just yet but would like some more information, please feel free to call me on 07467 141 786 or email


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