Support Engineer

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We’re looking for a Support Engineer to join a ground-breaking Scientific R&D company! The Support Engineer will be responsible for providing 2nd / 3rd line support to my client’s MacOS and Windows environment.

What will I be doing?
The Support Engineer with join a small IT support team, responsible for supporting and maintaining my clients overall infrastructure. Working within a MacOS and Windows environment, the Support Engineer will provide user support to approximately 200 users, take ownership of the companies It Infrastructure across multiple sites and be responsible for on-barding new employees. The Support Engineer with have their work cut out, as this rapidly expanding company is set to double in size over the next year.

About the company
This University spin out has gone from strength to strength, opening offices across the globeand rapidly expanding, attracting exceptional talent. Pioneers in their filed, this technology start-up were the first organisation in the world to use powerful AI applications to aid in the discovery of new medicines. This is an innovative organisation that is genuinely saving lives!

The ideal candidate will have…
Whilst enthusiasm and the ability to provide a highly-personable service are key, the successful Support Engineers technical experience and abilities will include:

  • Experience providing 2nd / 3rd line support within a MacOS / Windows environment
  • Experience working within an enterprise environment
  • Ideally experience with Jamf Apple management software
  • Any experience with AWS cloud, would be highly advantageous

So what’s next?
If you think this role is a good fit for you, please apply below and I will be in touch with you shortly to discuss the role further.

Alternatively, if you’re not ready to apply just yet but would like some more information, please feel free to call me on 07467 141 786 or email

Job Type
Contact Name
Megan Robertson
Contact Number
  • 23 Days Holiday
  • 5% Pension contribution
  • Flexibility including remote working
  • Excellent Health and Dental care plans for you and your family
  • Cycle to work scheme
Date Posted
November 25


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