IT Support Analyst

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I’m looking for an IT Support Analyst to join a growing research company in central Oxford. This is a great role for a junior IT Support Analyst looking for training and support to grow their career!

What will you be doing?

As the internal IT Support Analyst within the business, you will be the go-to person for all things IT. This will include troubleshooting software and hardware issues, setting up laptops for new starters, supporting Windows Server, Exchange, Active Directory, supporting networks and phones, and email migrations. There’s plenty of variety to keep an IT Support Analyst busy!

About the company

Founded by a group of University of Oxford academics, the IT Support Analyst will be joining an incredibly exciting research company. Based in central Oxford, their office is easily accessible by public transport. Currently at 100 members of staff over 3 offices, the company are looking to increase by 50% over the next 18 months, so it’s an exciting time for an IT Support Analyst to join!


The ideal candidate will have…

Whilst enthusiasm and the ability to provide a highly-personable service are key, it is hoped that the successful IT Support Analyst technical experience and abilities will include:

• Demonstrable 1st and 2nd line Service Desk / Desktop Support experience
• Experience troubleshooting and supporting Windows Server
• Good communication and customer service skills
• Experience supporting Windows desktops and laptops
• Experience with supporting networks, VPNs, firewalls
• Experience with Exchange and Active Directory

So what’s next?
If you think this role is a good fit for you, please apply below and I will be in touch with you shortly to discuss the role further.

Alternatively, if you’re not ready to apply just yet but would like some more information, please feel free to call me on 07552 227 662 email

Job Type
Contact Name
Rebecca Ace
Contact Number
  • Central Oxford location
  • 25 days holiday
  • 5% pension
Date Posted
April 1


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