Job Description

Location: Littlemore Oxfordshire
Posted: 01st Jun 2022
Salary: £34,000
Job Type: Permanent
Postcode: OX4 4GA

IT Manager / Senior Support Engineer, £34k, Oxford

Are you ready to assume responsibility for a small IT department? Are you looking for a role where you can grow and develop technical leadership skills as well as have an important impact in the community? We’re seeking an IT Manager / Senior Support Engineer to join an academic institution in Oxford. 

Working as an IT Manager, you’ll have operational responsibility for a large IT Infrastructure, leading projects, working to understand business requirements and build an IT strategy. You’ll also be expected to provide day to day, BAU support to the wider business both yourself and via a small team of direct reports.

The Role

The IT Manager / Senior Support Engineer will be expected to take leadership and responsibility for the current infrastructure estate. The IT Manager / Senior Support Engineer will also be expected to act as a last line of technical support for the rest of the business. You’ll also be responsible for leading a small team of Technicians, providing mentoring and leadership. 

The role is perfect for a Support Engineer, 2nd Line Engineer or 3rd Line Engineer to step up in their career towards an IT Manager.

Skills Required

We’re seeking an IT Manager / Senior Support Engineer who has the following skills and experience:

  • Supporting critical infrastructure including servers and networks

  • Basic understanding of networking including routers, switches and hubs

  • Ability to provide support to a range of peripheral devices

  • Providing support to desktops and a range of off the shelf software

  • A willingness to provide management and support to junior staff

  • Prior experience working directly with users.

This is an excellent opportunity to join an academic institution as their IT Manager / Senior Support Engineer. Leading a team, building, improving and designing service-critical infrastructure and setting direction for the wider IT team, this is a great opportunity for the right person to progress in their career. 

If you’re interested in the role then apply now for immediate review and consideration.

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