Job Description

Location: Basingstoke Hampshire
Posted: 06th May 2022
Salary: £30,000
Job Type: Permanent
Postcode: SO14 7LE

Support Analyst, Service Desk Analyst, 1st line & 2nd line

If you are a keen, enthusiastic and personable Support Analyst or Service Desk Analyst looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke.

The Role

In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will provide a true support service to approximately 250 users across several sites in the UK, covering 1st and 2nd line desktop support, whilst also getting involved in some interesting and varied project work.  My client operates a modern Microsoft environment based around core technology including Windows 10, Office 365 and Active Directory.

Benefits:

  • Holiday
  • Pension
  • Training and development

What do I need?

  • Solid experience of providing 1st / 2nd line desktop support
  • Experience with a variety of Microsoft operating systems, ideally including Windows 10
  • Experience with Active Directory – new user creation / account administration, etc., and ideally Office 365
  • A basic understanding of networking, ideally including VPNs

I want to do that!

If you have any questions or would simply welcome a chat about this excellent Support Analyst / Service Desk Analyst role and company, just call me or drop me an email, as I’d love to hear from you!  If, though, you think this role could be right for you and you’d like to learn more, then please apply now!

Support Analyst, Service Desk Analyst, 1st line & 2nd line

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