Posts classified under: JSUPP

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Senior Technical Engineer

3rd Line Support Engineer, Windows

We have an excellent opportunity for a 3rd Line Support Engineer to join a thriving tech company based in Abingdon.

 

The Role

Working as a 3rd Line Support Engineer, the successful candidate will be expected to take on all problems that come into the support business and aid their solution.  The 3rd Line Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety!

You’ll work with a varied client base, supporting a range of users and taking on a host of problems.  You’ll be the final leg of support, closing tickets as well as taking a lead role in project work. Actively encouraging training and development, this is an excellent opportunity for a 3rd Line Support Engineer looking to progress their career.

 

The Company

This is a great company to work for! They have a strong emphasis on employee engagement and the provision of high-quality IT Support for some of the region’s biggest names. The team is friendly, helpful, and strong from a technical perspective. Joining as 3rd Line Support Engineer you will have great opportunities for development and career progression.

The Benefits

  • 23 days holiday
  • Pension Scheme
  • Private Medical Insurance

What’s Required?

Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that the successful 3rd Line Support Engineer technical experience and abilities will include:

  • Experience supporting MS Servers and related technologies including Exchange / Active Directory etc.
  • Working with virtual tech including VMWare / Hyper-V
  • Basic Networking Skills
  • Both project and BAU experience
  • Working alongside external stakeholders and customers
  • Ability to work in a varied role with a range of technologies

 

What Next?

If you’re a 3rd Line Support Engineer looking for a great role to progress your career, then please apply today to learn more!

 

3rd Line Support Engineer, Windows

Corriculo Ltd acts as an employment agency and an employment business. #INDHIGH

1st Line ICT Support Technician

1st Line Support Engineer / Helpdesk Engineer

Joining an established MSP and working directly with a highly successful client in central London, the 1st Line Support Engineer / Helpdesk Engineer role is a fantastic opportunity for somebody looking to progress their career.

 

The Role

The 1st Line Support Engineer / Helpdesk Engineer will provide support at an excellent standard throughout the company. Working onsite at the client’s offices, you will get the opportunity to work across a wide range of hardware and software, troubleshooting issues across all types of devices.

Actively encouraging training and development, this is an excellent opportunity for a 1st Line Support Engineer / Helpdesk Engineer looking to take the next step in their career.

 

The Company

This is a great company to work for! They have a strong emphasis on employee engagement and the provision of high-quality IT Support for some of the region’s biggest names. The team is friendly, helpful, and strong from a technical perspective. Joining as 1st Line Support Engineer / Helpdesk Engineer you will have great opportunities for development and career progression.

The Benefits

  • 23 days holiday
  • Pension Scheme
  • Private Medical Insurance 

What’s Required?

Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that the successful 1st Line Support Engineer / Helpdesk Engineer technical experience and abilities will include:

  • Proven experience in a similar helpdesk role and with a support ticketing system
  • Solid experience with desktop hardware, including upgrades and troubleshooting
  • Windows experience, ideally with installation and troubleshooting
  • Any experience with Office 365, networking and/or Mac / iOS experience could be an advantage  
  • An excellent team player and an eagerness to learn

 

What Next?

If you’re a 1st Line Support Engineer / Helpdesk Engineer looking for a great role to progress your career, then please apply today to learn more!

 

1st Line Support Engineer / Helpdesk Engineer

Corriculo Ltd acts as an employment agency and an employment business. #INDHIGH

Infosec Analyst

Infosec Analyst, Information Security, ISO3485, Medical Device, Remote working
Are you a Infosec Analyst / Information Security Analyst seeking your next opportunity? Do you have a strong knowledge of data governance, disaster recovery and experience working with an internal QMS (Quality Management System)? If so, this could be the position for you! 

The role 
My client, an innovative Med-tech organisation are seeking a bright and talented Infosec Analyst / Information Security Analyst to join their team on a hybrid working basis, visiting the Cambridge office. The successful candidate will operate in a standalone position, but work within a small technical team, in-order to support in areas of information security, such as:

  • Creation and development of policies and procedures
  • Creation and development of disaster recovery plans
  • Upkeep and support of the internal QMS

Further to this, the Infosec Analyst / Information Security Analyst will provide adhoc support to the onboarding process of new employees and as well as provide support around access and permissions as required. 

The Company
As the successful Infosec Analyst / Information Security Analyst, you will be joining a collaborative start-up work environment, which is rapidly growing and gaining strong commercial traction. Their products play a pivotal role within patient healthcare and have an impact on lives, particularly within the current climate! The company are able to offer flexible working, both in terms of remote working and work hours. 

What’s Required? 
Joining this team as the Infosec Analyst / Information Security Analyst will require a resilient can-do attitude, for someone keen to make a real difference day-to day. You will be someone who doesn’t shy away from a challenge but embraces it instead, and as well as having these softer skills, the successful Infosec Analyst / Information Security Analyst will ideally have: 

  • Prior commercial experience as an Information Security Analyst / Infosec
  • Prior experience working with a QMS (Quality Management System)
  • Experience developing security Policies & procedures and disaster recovery plans
  • Experience of general IT support 
  • Prior experience / understanding of networking and experience within a MedTech organisation or the NHS is also highly desirable but not essential

What Next? 
If you think that the above advert matches your skills and you are an Infosec Analyst / Information Security Analyst in search of your next opportunity, apply now for immediate consideration! Alternatively, if you are still unsure and have any questions just call me or drop me an email, as I would love to hear from you! 

Infosec Analyst, Information Security, ISO3485, Medical Device, Remote working
Corriculo Ltd acts as an employment agency and an employment business.
#INDHIGH

IT Assistant

Support Analyst, Service Desk, 1st / 2nd line, Desktop Support

If you are a keen, enthusiastic and personable Support Analyst or Service Desk Analyst looking for a varied role within a dynamic SME environment, then this is a newly-created opportunity to join a highly-successful, healthcare-focused charity.

Whilst the position is offered on a predominantly remote basis, you will need to be willing and able to travel to the Oxford office as and when required, but not normally more than once a fortnight.

The Role

In a highly-varied and responsible role, the Support Analyst / Service Desk Analyst will provide a true support service to approximately 50 users, working both onsite in a state of the art facility on one of Oxford’s leading business parks, and remotely.  With the support of an outsourced support company, the Support Analyst / Service Desk Analyst will be the first port of call for all users, covering 1st and 2nd line issues – predominantly desktop – whilst also setting up new users, and building and configuring both PCs and laptops, as well as getting involved in some interesting and varied project work.

This position would suit an energetic, enthusiastic, technically curious Support Analyst / Service Desk Analyst, with strong troubleshooting and problem solving skills, coupled with a “can-do” attitude!

Benefits:

  • 25 days holiday, plus an extra 3 for Christmas
  • 5% Pension contribution
  • Life Assurance
  • Flexible hours
  • EAP

What do I need?

Whilst enthusiasm and the ability to provide a highly-personable service are key, my client operates a predominantly Microsoft environment, so some experience/awareness of some of the following would be great:

  • 1st and 2nd line Service Desk / Desktop Support experience
  • Microsoft 365, Windows 10 and 11
  • Active Directory – new user creation / account administration, etc.

I want to do that!

If you have any questions or would simply welcome a chat about this excellent Support Analyst / Service Desk Analyst role and company, just call me or drop me an email, as I’d love to hear from you!  If, though, you think this role could be right for you and you’d like to learn more, then please apply now!

Support Analyst, Service Desk, 1st / 2nd line, Desktop Support
 

Corriculo Ltd acts as an employment agency and an employment business.
#INDHIGH

Infrastructure Analyst

Support Engineer, Systems Administrator, VMware, Networking

This is an excellent opportunity for an ambitious, technically-curious Support Engineer / Systems Administrator / Infrastructure Engineer, to join a growing, award winning company, with their head offices in Basingstoke.

The Opportunity

Reporting directly to the CIO, the Support Engineer / Systems Administrator will be joining a dedicated support team, responsible for the internal IT across 5 UK sites, supporting approximately 500 users.  The Support Engineer / Systems Administrator will proactively administer the infrastructure and resolve escalated 2nd and 3rd line support issues, helping to ensure that SLAs are met, whilst also getting to work on interesting and varied projects.

Benefits

  • 20 days’ holiday
  • On-call allowance
  • Flexible working/working from home
  • Pension
  • Amazing opportunities for training and progression

What do I need?

  • Some previous infrastructure support experience, with a desire to develop further
  • Solid MS server experience, coupled with a variety of operating systems, ideally including O365
  • Some experience with/understanding of VMware
  • Some networking experience and firewall exposure would be a plus
  • Experience of working within a multi-site, SME environment would be advantageous

I want to do that!

If you have any questions or would simply welcome a chat about this excellent Support Engineer / Systems Administrator / Infrastructure position and company, just call me or drop me an email, as I’d love to hear from you!  If, though, you think this role could be right for you and you’d like to learn more, then please apply now!
Corriculo Ltd acts as an employment agency and an employment business.
#INDHIGH

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