1st Line ICT Support Technician

1st Line Support Engineer / Helpdesk Engineer

Joining an established MSP and working directly with a highly successful client in central London, the 1st Line Support Engineer / Helpdesk Engineer role is a fantastic opportunity for somebody looking to progress their career.

 

The Role

The 1st Line Support Engineer / Helpdesk Engineer will provide support at an excellent standard throughout the company. Working onsite at the client’s offices, you will get the opportunity to work across a wide range of hardware and software, troubleshooting issues across all types of devices.

Actively encouraging training and development, this is an excellent opportunity for a 1st Line Support Engineer / Helpdesk Engineer looking to take the next step in their career.

 

The Company

This is a great company to work for! They have a strong emphasis on employee engagement and the provision of high-quality IT Support for some of the region’s biggest names. The team is friendly, helpful, and strong from a technical perspective. Joining as 1st Line Support Engineer / Helpdesk Engineer you will have great opportunities for development and career progression.

The Benefits

  • 23 days holiday
  • Pension Scheme
  • Private Medical Insurance 

What’s Required?

Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that the successful 1st Line Support Engineer / Helpdesk Engineer technical experience and abilities will include:

  • Proven experience in a similar helpdesk role and with a support ticketing system
  • Solid experience with desktop hardware, including upgrades and troubleshooting
  • Windows experience, ideally with installation and troubleshooting
  • Any experience with Office 365, networking and/or Mac / iOS experience could be an advantage  
  • An excellent team player and an eagerness to learn

 

What Next?

If you’re a 1st Line Support Engineer / Helpdesk Engineer looking for a great role to progress your career, then please apply today to learn more!

 

1st Line Support Engineer / Helpdesk Engineer

Corriculo Ltd acts as an employment agency and an employment business. #INDHIGH

IT Assistant

Support Analyst, Service Desk, 1st / 2nd line, Desktop Support

If you are a keen, enthusiastic and personable Support Analyst or Service Desk Analyst looking for a varied role within a dynamic SME environment, then this is a newly-created opportunity to join a highly-successful, healthcare-focused charity.

Whilst the position is offered on a predominantly remote basis, you will need to be willing and able to travel to the Oxford office as and when required, but not normally more than once a fortnight.

The Role

In a highly-varied and responsible role, the Support Analyst / Service Desk Analyst will provide a true support service to approximately 50 users, working both onsite in a state of the art facility on one of Oxford’s leading business parks, and remotely.  With the support of an outsourced support company, the Support Analyst / Service Desk Analyst will be the first port of call for all users, covering 1st and 2nd line issues – predominantly desktop – whilst also setting up new users, and building and configuring both PCs and laptops, as well as getting involved in some interesting and varied project work.

This position would suit an energetic, enthusiastic, technically curious Support Analyst / Service Desk Analyst, with strong troubleshooting and problem solving skills, coupled with a “can-do” attitude!

Benefits:

  • 25 days holiday, plus an extra 3 for Christmas
  • 5% Pension contribution
  • Life Assurance
  • Flexible hours
  • EAP

What do I need?

Whilst enthusiasm and the ability to provide a highly-personable service are key, my client operates a predominantly Microsoft environment, so some experience/awareness of some of the following would be great:

  • 1st and 2nd line Service Desk / Desktop Support experience
  • Microsoft 365, Windows 10 and 11
  • Active Directory – new user creation / account administration, etc.

I want to do that!

If you have any questions or would simply welcome a chat about this excellent Support Analyst / Service Desk Analyst role and company, just call me or drop me an email, as I’d love to hear from you!  If, though, you think this role could be right for you and you’d like to learn more, then please apply now!

Support Analyst, Service Desk, 1st / 2nd line, Desktop Support
 

Corriculo Ltd acts as an employment agency and an employment business.
#INDHIGH

Support Analyst

1st Line Support Engineer / Service Desk Engineer

Joining this established and highly successful company just outside of Aylesbury, the 1st Line Support Engineer / Service Desk Engineer role is a fantastic opportunity for somebody looking to progress their career in a company who make a real difference.

 

The Role

The 1st Line Support Engineer / Service Desk Engineer will provide support at an excellent standard throughout the company. Being the first point person to manage initial triage and assign JIRA tickets, the 1st Line Support Engineer / Service Desk Engineer will get the opportunity to work across a wide range of hardware and software, troubleshooting issues across all types of devices.

Actively encouraging training and development, this is an excellent opportunity for a 1st Line Support Engineer / Service Desk Engineer looking to take the next step in their career.

 

 

The Company

Providing market-leading companies with real-time data, the 1st Line Support Engineer / Service Desk Engineer will join a company helping their clients make business critical decisions across a vast and growing range of industries.

With their vital work being used to make key decisions throughout Europe, and with plans to expand to the US, the 1st Line Support Engineer / Service Desk Engineer has an excellent opportunity to join an already thriving company, with a great working environment, and whose success is only set to grow.

 

The Benefits

  • 33 days holiday
  • Matched pension scheme
  • Company profit share scheme

 

 

What’s Required?

Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that the successful 1st Line Support Engineer / Service Desk Engineer technical experience and abilities will include:

  • Proven experience in a similar role and looking to step into a 2nd line position
  • Prior experience with a support ticketing system and ideally with JIRA
  • Strong understanding of ITIL
  • Solid experience with desktop hardware, including troubleshooting
  • An excellent team player and an eagerness to learn

 

What Next?

If you’re a 1st Line Support Engineer / Service Desk Engineer looking for a great role to progress your career, and in a rewarding industry, then please apply today to learn more!

 

1st Line Support Engineer / Service Desk Engineer

Corriculo Ltd acts as an employment agency and an employment business. #INDHIGH

Group IT Service Desk Analyst

Support Analyst, Service Desk Analyst, 1st line & 2nd line

If you are a keen, enthusiastic and personable Support Analyst or Service Desk Analyst looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke.

The Role

In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will provide a true support service to approximately 250 users across several sites in the UK, covering 1st and 2nd line desktop support, whilst also getting involved in some interesting and varied project work.  My client operates a modern Microsoft environment based around core technology including Windows 10, Office 365 and Active Directory.

Benefits:

  • Holiday
  • Pension
  • Training and development

What do I need?

  • Solid experience of providing 1st / 2nd line desktop support
  • Experience with a variety of Microsoft operating systems, ideally including Windows 10
  • Experience with Active Directory – new user creation / account administration, etc., and ideally Office 365
  • A basic understanding of networking, ideally including VPNs

I want to do that!

If you have any questions or would simply welcome a chat about this excellent Support Analyst / Service Desk Analyst role and company, just call me or drop me an email, as I’d love to hear from you!  If, though, you think this role could be right for you and you’d like to learn more, then please apply now!

Support Analyst, Service Desk Analyst, 1st line & 2nd line

Corriculo Ltd acts as an employment agency and an employment business.
#INDHIGH